CloudTalk vs JustCall: which is right for you?
Features, pricing and fit, compared from a cold calling point of view. Not affiliated with either tool.
CloudTalk and JustCall are both cloud phone systems with dialers, billed per user. CloudTalk prices in euros, includes a preview and power dialer on its Expert plan and sells a parallel dialer as an add-on. JustCall prices in dollars, puts a power dialer on Pro and lists a predictive dialer of up to 10 lines on a custom-quoted SalesPro plan. This page sets out what each vendor says on its own site.
- From
- €19 per user per month billed annually (€27 monthly)
- $29 per user per month, billed annually
- Free plan
- Yes
- Yes
The short answer
Here is who each of CloudTalk and JustCall suits best, from what each vendor says on its own site.
- You call across several countries, since CloudTalk lists local and toll-free numbers in 160+ countries.
- You want a parallel dialer, which CloudTalk sells as an add-on at €39 per user per month on annual billing.
- You want recording and live monitoring with listen, whisper and barge on the entry plan, and prices for all four plans published.
- You want predictive dialing, since JustCall lists a predictive dialer of up to 10 lines on SalesPro.
- You want to pay in dollars, with Team at $29, Pro at $49 and Pro Plus at $89 per user per month billed annually.
- You want auto, power and dynamic dialers plus local presence and smart reattempt rules listed together on one site.
Side by side
| FEATURE | CloudTalk | JustCall |
|---|---|---|
| Best for | SMBs, Mid-market | Not listed |
| Starting price | €19 per user per month billed annually (€27 monthly) | $29 per user per month, billed annually |
| Free plan | Yes | Yes |
| Billing | Per seat | Per seat |
| Works with | Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics 365 | HubSpot, Salesforce, Pipedrive, ActiveCampaign, Calendly |
Key features
- Power and parallel dialers
- Call flows and routing
- Call recording and monitoring
- Global numbers
- AI voice agents and call intelligence
- Multiple dialer modes
- Local presence and reattempts
- Phone system
- Texting and WhatsApp
- AI and coaching
Pricing
Four plans priced in euros per user per month, with a discount for annual billing. Power Dialer, Parallel Dialer, AI Conversation Intelligence and AI Voice Agents are add-ons.
See CloudTalk pricingPer-user plans billed annually: Team at $29, Pro at $49 and Pro Plus at $89 per user per month. Business and SalesPro are custom quotes. The page lists no monthly rates.
See JustCall pricingWhere each fits in your calling
CloudTalk and JustCall sit at the same step of a calling day, so most teams choose one rather than both.
- STEP 1Find the numberBuild the list and fill in mobiles
- STEP 2See who will pick upCheck the list before you dial
Will This Person Answer - STEP 3DialCall the high chance contactsCloudTalkJustCall
- STEP 4Log the callRecord the outcome and follow up
Frequently asked questions
CloudTalk lists Lite at €19, Starter at €25, Essential at €29 and Expert at €49 per user per month on annual billing, in euros. JustCall lists Team at $29, Pro at $49 and Pro Plus at $89 per user per month billed annually, in dollars, with Business and SalesPro as custom quotes. The currencies differ, so confirm the USD figure for CloudTalk at checkout.
CloudTalk includes a preview and power dialer on Expert at €49, or you can add a Power Dialer at €15 per user per month on annual billing. JustCall puts its power dialer on Pro at $49 per user per month billed annually. In both cases the lower plans do not include one.
CloudTalk lists a Parallel Dialer add-on at €39 per user per month on annual billing, on top of Expert. JustCall lists a predictive dialer of up to 10 lines on SalesPro, which is a custom quote. The two are different dialing modes, so check which one your team wants before comparing cost.
CloudTalk says a team can start with a single user, though Expert needs at least three users. JustCall lists a minimum of 2 licenses on Team, Pro, Pro Plus and SalesPro, and 10 on Business. A one-person team fits CloudTalk's lower plans, not JustCall's.
Yes. Both list a 14-day free trial with no credit card. CloudTalk's trial includes 50 AI voice agent minutes, and JustCall's pricing page says its trial includes 14 days of its AI features.
CloudTalk lists local and toll-free numbers in 160+ countries. JustCall lists local, international and toll-free numbers in 70+ countries. If your reps call outside the US, compare the exact countries on each vendor's site, since the records here do not list them.
Both list Salesforce, HubSpot, Pipedrive, Zoho CRM, Zendesk, Freshdesk, Intercom, Outreach and Zapier. CloudTalk also lists Gong, Greenhouse and Bullhorn, and JustCall also lists Slack, Apollo.io and HighLevel. JustCall's site cites 70+ native integrations, and we could not confirm what syncs back to each record.
Both include call recording, IVR menus and AI features. CloudTalk adds WhatsApp and international SMS, plus AI voice agents billed by the minute. JustCall adds an SMS and MMS inbox, a WhatsApp inbox, bulk messaging and call coaching, with scoring starting on Pro Plus.
No. Neither has a native integration, so you check the contacts first by CSV, API or MCP, then load the High chance contacts into your dialer. US phone numbers only, and the first 250 contacts are free with no card required.
Bring the High chance contacts into CloudTalk's power or parallel dialer, or into a JustCall list for your power or predictive session. Send Low chance contacts to text, WhatsApp or email, and keep Bad data out of both dialers so no paid line goes to it. See each vendor's documentation for its import steps.
Know who’ll answer
before you call.
Ask your AI tool who on your list will pick up. Every contact comes back High chance, Low chance or Bad data, with the best way to reach them.
No card required. US phone numbers only.