Five9
A cloud contact center platform for inbound, outbound and blended teams, with a dialer included in its voice bundles.
Pricing
From $119 per seat per month
Sales dialersPower dialersCold calling software
Talkdesk
A cloud contact center platform that combines voice and digital channels, AI agents, quality management and analytics.
Talkdesk sells a cloud platform for running customer contact centers. Its home page describes a hybrid workforce, where people handle judgment and empathy while AI agents carry out routine work from start to finish.
At a glanceChecked Oct 12, 2026
Starting pricePrice not published
BillingPrice not published
Works withSalesforce, HubSpot, Zendesk
From Talkdesk’s own siteSources
- talkdesk.comproduct, checked Oct 12, 2026
- talkdesk.com/pricing-cxapricing, checked Oct 12, 2026
- talkdesk.com/integrationsintegrations, checked Oct 12, 2026
Found numbers in Talkdesk? See who will pick up before you dial.
High chanceLow chanceBad data
Try on 250 contacts for freeOn this page
What is Talkdesk?
Talkdesk sells a cloud platform for running customer contact centers. Its home page describes a hybrid workforce, where people handle judgment and empathy while AI agents carry out routine work from start to finish.
The product list covers omnichannel engagement, workforce engagement, quality management, interaction and quality analytics, and AI products such as Copilot, Autopilot, Navigator and Agentic Outbound. It is aimed at service and support operations, so teams that only need a sales dialer will find far more here than they need.
Who it’s for
Talkdesk is built for contact center and customer experience teams. Its home page names financial services, insurance, healthcare and life sciences, retail, consumer goods, government and education, utilities, travel and hospitality, and commercial and residential services.
Key features
Omnichannel engagement
AI agents
Quality management and analytics
Workforce engagement
Integrations marketplace
Pricing
Prices are not published on the pricing page. It points visitors to a Talk to an Expert button.
Prices from Talkdesk’s own pricing page. Check there before you buy.
Alternatives to Talkdesk
RingCentral
A business phone, messaging and contact center platform with call recording that sales teams can use as their calling line.
Trial
14-day trial
Cold calling softwareSales dialersCall recording tools
Nextiva
A cloud business phone and contact center platform with outbound calling, texting and call recording, with progressive and predictive dialing on its higher contact center plans.
Cold calling softwareSales dialersCall recording tools
Aircall
A cloud phone system for sales and support teams, with a Power Dialer on its Professional plan.
Pricing
From $30 per license per month
Trial
Yes
Cold calling softwareSales dialersCall recording tools
Compare with TalkdeskWhere Talkdesk fits in your calling
Talkdesk handles the calls once a contact is in front of an agent or a workflow. Checking a list first decides which numbers are worth putting into any outbound campaign you run on it.
- Step 1Find the numberBuild the list and fill in mobiles
- Step 2See who will pick upCheck the list before you dialWill This Person Answer
- Step 3DialCall the high chance contactsTalkdesk
- Step 4Log the callRecord the outcome and follow up
Frequently asked questions
Talkdesk is a cloud platform for customer contact centers. Its home page describes humans handling judgment and empathy while AI agents do routine work, across voice and digital channels, with quality management and analytics included.
Not mainly. It is built for contact centers and customer experience. Its home page does list an AI product called Agentic Outbound, but the platform is aimed at service operations rather than sales prospecting.
The pricing page does not publish prices. It says pricing is matched to your strategy and sends visitors to a Talk to an Expert button, so you need to talk to the vendor for a quote.
Its product list includes quality management and interaction and quality analytics. The pages we read did not spell out call recording settings, so confirm the recording details with the vendor for your plan.
Its integrations page lists connectors for Salesforce, HubSpot, Zendesk, Microsoft Teams, ServiceNow, Microsoft Dynamics 365, Zoom and Slack. A marketplace called AppConnect lists many more, such as Pipedrive and Zoho CRM.
Contact center and customer experience teams. Its home page names financial services, insurance, healthcare, retail, government and education, utilities, travel and hospitality, and commercial and residential services.
The home page lists Autopilot, Navigator, Copilot and Agentic Outbound, plus Studio and Automation Flows. It says you can compose, deploy and orchestrate specialized AI agents for specific tasks.
There is no documented link between them. Talkdesk is a contact center platform, so you would run a CSV of your contacts through Will This Person Answer yourself and bring only the High chance rows into a Talkdesk campaign. US numbers only, and 250 contacts are free.
Each contact comes back High chance, Low chance or Bad data. Load the High chance contacts into your Talkdesk outbound campaign, and hold back the others so agents or AI agents are not spending time on them.
Send Low chance contacts to another channel such as email or text. Leave Bad data contacts out of the campaign, since those numbers are unlikely to reach the person.
WILL THIS PERSON ANSWER
Know who’ll answer
before you call.
Ask your AI tool who on your list will pick up. Every contact comes back High chance, Low chance or Bad data, with the best way to reach them.
No card required. US phone numbers only.