Nextiva
A cloud business phone and contact center platform with outbound calling, texting and call recording, with progressive and predictive dialing on its higher contact center plans.
Nextiva is a cloud communications and customer experience platform. Its small business plans bundle voice, business texting, video meetings and team chat, and its contact center plans add chat, email, routing and reporting across channels.
From Nextiva’s own siteSources
- nextiva.comproduct, checked Oct 12, 2026
- nextiva.com/pricingpricing, checked Oct 12, 2026
Found numbers in Nextiva? See who will pick up before you dial.
What is Nextiva?
Nextiva is a cloud communications and customer experience platform. Its small business plans bundle voice, business texting, video meetings and team chat, and its contact center plans add chat, email, routing and reporting across channels.
Outbound calling is part of the base phone service, and its pricing page lists progressive and predictive dialing on the Professional contact center plan. Call recording, transcription and AI summaries sit alongside, so one system covers both the phone line and the record of each call.
Who it’s for
Nextiva is built for businesses that want phone, texting, video and customer conversations in one system, from small teams to mid-market and enterprise organizations. Its home page lists industries such as healthcare, accounting, real estate, legal, insurance and home services.
Key features
- Business calling and texting
- Contact center plans
- Progressive and predictive dialing
Pricing
Small business plans are listed at $15 (Core), $25 (Engage) and $75 (Scale) per user per month, with Essential contact center plans from $75 per agent per month. Professional and Premium are contact sales. The page also shows higher struck-through prices, so confirm the exact figure for your billing term.
Prices from Nextiva’s own pricing page. Check there before you buy.
Alternatives to Nextiva
JustCall
RingCentral
Five9
Where Nextiva fits in your calling
Nextiva handles the calling, but it does not tell you which numbers on a list will be picked up. Checking the list first keeps agents' time and dial attempts on contacts worth calling.
- Step 1Find the numberBuild the list and fill in mobiles
- Step 2See who will pick upCheck the list before you dialWill This Person Answer
- Step 3DialCall the high chance contactsNextiva
- Step 4Log the callRecord the outcome and follow up
Frequently asked questions
Nextiva is a cloud communications and customer experience platform. It offers business phone service, texting, video meetings and team chat, plus contact center plans that handle voice, chat, email and SMS across channels.
Its pricing page lists progressive and predictive dialing on the Professional contact center plan. It does not describe a standalone power dialer for working through a lead list on its small business plans.
Its pricing page lists Core at $15, Engage at $25 and Scale at $75 per user per month, with Essential contact center plans from $75 per agent per month. The page also shows higher struck-through prices, so confirm the figure for your term.
Its pricing page does not mention a free trial. It offers a demo with no credit card required, and a limited-time offer of up to 12 months free for switching, with terms the page does not list.
The small business plans cover inbound and outbound voice. Progressive and predictive dialing are listed on the Professional contact center plan, which is priced through sales. Premium is also contact sales.
Its home page lists Salesforce, HubSpot, Zoho, Microsoft Dynamics and Oracle for CRM, Zendesk, ServiceNow and ConnectWise for helpdesk, and Microsoft Teams, Google Workspace and Outlook. It also mentions open REST APIs.
Businesses that want phone, texting and customer conversations in one system, from small teams to enterprise. Its home page lists many industries, including healthcare, legal, insurance, real estate and home services.
Yes. Its home page lists call recording, transcription and AI summaries, along with sentiment analysis and agent assist. Which of these your plan includes depends on the tier, so check the plan details before you buy.
There is no built-in link. Nextiva runs your calls and texts, while our check works on a spreadsheet, so you move data between them yourself. Run your contact file through the check, then keep the strongest numbers for the agents on your Nextiva campaign. US numbers only.
Send Low chance contacts to texting, which Nextiva includes, or try them at a different time. Leave Bad data contacts out of your calling campaign so no agent time or dial attempts go to them.
Know who’ll answer
before you call.
Ask your AI tool who on your list will pick up. Every contact comes back High chance, Low chance or Bad data, with the best way to reach them.
No card required. US phone numbers only.



