Use it inside Claude, ChatGPT, Cursor and more.Use it in your AI tools.Set it up

Nextiva

A cloud business phone and contact center platform with outbound calling, texting and call recording, with progressive and predictive dialing on its higher contact center plans.

Nextiva is a cloud communications and customer experience platform. Its small business plans bundle voice, business texting, video meetings and team chat, and its contact center plans add chat, email, routing and reporting across channels.

Visit Nextiva
Suggest an edit
At a glanceChecked Oct 12, 2026
BillingTiered plans
Works withSalesforce, HubSpot, Zoho
From Nextiva’s own siteSources

Found numbers in Nextiva? See who will pick up before you dial.

High chanceLow chanceBad data
Try on 250 contacts for free

What is Nextiva?

Nextiva is a cloud communications and customer experience platform. Its small business plans bundle voice, business texting, video meetings and team chat, and its contact center plans add chat, email, routing and reporting across channels.

Outbound calling is part of the base phone service, and its pricing page lists progressive and predictive dialing on the Professional contact center plan. Call recording, transcription and AI summaries sit alongside, so one system covers both the phone line and the record of each call.

Who it’s for

Nextiva is built for businesses that want phone, texting, video and customer conversations in one system, from small teams to mid-market and enterprise organizations. Its home page lists industries such as healthcare, accounting, real estate, legal, insurance and home services.

SMBsGrowing teams with a handful of reps
Mid-marketEstablished teams with several reps and managers
EnterpriseLarge teams with admin, security and procurement needs

Key features

Business calling and texting
Contact center plans
Progressive and predictive dialing
Call recording and AI summaries
CRM and helpdesk integrations
Nextiva core capabilities
  • Business calling and texting
  • Contact center plans
  • Progressive and predictive dialing

Pricing

Small business plans are listed at $15 (Core), $25 (Engage) and $75 (Scale) per user per month, with Essential contact center plans from $75 per agent per month. Professional and Premium are contact sales. The page also shows higher struck-through prices, so confirm the exact figure for your billing term.

Prices from Nextiva’s own pricing page. Check there before you buy.

Alternatives to Nextiva

Aircall

A cloud phone system for sales and support teams, with a Power Dialer on its Professional plan.
Pricing
From $30 per license per month
Trial
Yes
Cold calling softwareSales dialersCall recording tools
Compare with Nextiva

JustCall

A cloud phone and texting platform for sales and support teams, with power dialer plans and a predictive dialer on its SalesPro plan.
Pricing
From $29 per user per month, billed annually
Trial
14-day trial
Sales dialersPower dialersCold calling software

RingCentral

A business phone, messaging and contact center platform with call recording that sales teams can use as their calling line.
Trial
14-day trial
Cold calling softwareSales dialersCall recording tools
Compare with Nextiva

Five9

A cloud contact center platform for inbound, outbound and blended teams, with a dialer included in its voice bundles.
Pricing
From $119 per seat per month
Sales dialersPower dialersCold calling software

See all Nextiva alternatives

Where Nextiva fits in your calling

Nextiva handles the calling, but it does not tell you which numbers on a list will be picked up. Checking the list first keeps agents' time and dial attempts on contacts worth calling.

  1. Step 1
    Find the number
    Build the list and fill in mobiles
  2. Step 2
    See who will pick up
    Check the list before you dial
    Will This Person Answer
  3. Step 3
    Dial
    Call the high chance contacts
    Nextiva
  4. Step 4
    Log the call
    Record the outcome and follow up

Frequently asked questions

Nextiva is a cloud communications and customer experience platform. It offers business phone service, texting, video meetings and team chat, plus contact center plans that handle voice, chat, email and SMS across channels.

WILL THIS PERSON ANSWER

Know who’ll answer
before you call.

Ask your AI tool who on your list will pick up. Every contact comes back High chance, Low chance or Bad data, with the best way to reach them.

No card required. US phone numbers only.

Try on 250 contacts for free