Aircall vs Nextiva: which is right for you?
Features, pricing and fit, compared from a cold calling point of view. Not affiliated with either tool.
Aircall and Nextiva are both cloud phone systems, not dialers built only for cold calling. Aircall puts calls, SMS and messaging behind your CRM and lists a Power Dialer on its Professional plan. Nextiva bundles voice, texting, video and team chat, with contact center plans above them. This page sets out what each vendor says on its own site, and where a page is thin, it says so.
- From
- $30 per license per month
- Tiered plans
- Free plan
- Yes
- -
The short answer
Here is who each of Aircall and Nextiva suits best, from what each vendor says on its own site.
- You want a Power Dialer and outbound campaigns, since Aircall's pricing page lists both on the $50 Professional plan.
- You want published per-license prices for the plan with the dialer, with a 3-license minimum on Essentials and Professional.
- You need to connect to sales tools such as Outreach, Salesloft or Gong, which its integrations page lists.
- You want phone, business texting, video meetings and team chat on one bill, which Nextiva bundles in its small business plans.
- You run, or plan to run, a contact center, since Nextiva sells Essential, Professional and Premium plans for omnichannel handling and routing.
- You want progressive or predictive dialing and are fine getting a quote, since the pricing page places them on the Professional contact center plan sold through sales.
Side by side
| FEATURE | Aircall | Nextiva |
|---|---|---|
| Best for | Not listed | SMBs, Mid-market, Enterprise |
| Starting price | $30 per license per month | Tiered plans |
| Free plan | Yes | Not listed |
| Billing | Per seat | Tiered plans |
| Works with | Salesforce, HubSpot, Pipedrive, Zendesk CTI, Bullhorn | Salesforce, HubSpot, Zoho, Microsoft Dynamics, Oracle |
Key features
- Power Dialer and outbound campaigns
- Call recording and transcripts
- AI coaching and summaries
- SMS, MMS and shared inbox
- CRM and app integrations
- Business calling and texting
- Contact center plans
- Progressive and predictive dialing
- Call recording and AI summaries
- CRM and helpdesk integrations
Pricing
Per-license plans billed monthly or annually (annual saves 25%): Essentials at $30 per license per month and Professional at $50, each with a 3-license minimum. Enterprise is custom with a 25-license minimum. Add-ons and extra numbers cost more.
See Aircall pricingSmall business plans are listed at $15 (Core), $25 (Engage) and $75 (Scale) per user per month, with Essential contact center plans from $75 per agent per month. Professional and Premium are contact sales. The page also shows higher struck-through prices, so confirm the exact figure for your billing term.
See Nextiva pricingWhere each fits in your calling
Aircall and Nextiva sit at the same step of a calling day, so most teams choose one rather than both.
- STEP 1Find the numberBuild the list and fill in mobiles
- STEP 2See who will pick upCheck the list before you dial
Will This Person Answer - STEP 3DialCall the high chance contactsAircallNextiva
- STEP 4Log the callRecord the outcome and follow up
Frequently asked questions
Aircall lists Essentials at $30 and Professional at $50 per license per month, with Enterprise on a custom quote. Nextiva lists Core at $15, Engage at $25 and Scale at $75 per user per month, and shows higher struck-through prices too. Confirm Nextiva's figure for your billing term.
Aircall lists a Power Dialer and outbound campaigns on its Professional plan. Nextiva's pricing page lists progressive and predictive dialing on its Professional contact center plan, which has no published price. Neither page describes a dialer on the cheapest plans.
Aircall's pricing page says new accounts get free access to test the platform, without a stated length. Nextiva's pricing page does not describe a free trial, only a demo with no credit card required and a switching offer whose terms it does not list.
Aircall requires at least 3 licenses on Essentials and Professional and 25 on Enterprise. We could not find a seat minimum on Nextiva's pricing page, and its contact center plans are priced per agent, so ask its team if team size matters to you.
Aircall's pages lean toward sales and support teams working from a CRM. Nextiva describes itself as a communications platform for many industries, so a team that only wants to power dial a list should compare it with dedicated dialers. Neither page gives results from outbound teams.
Both list Salesforce, HubSpot and Zendesk. Aircall also lists Pipedrive, Outreach, Salesloft and Gong. Nextiva adds Zoho, Microsoft Dynamics, Oracle, ServiceNow and open REST APIs. Neither page says what syncs back to the record, so check that before you choose.
Yes. Aircall lists call recording and AI transcripts from Essentials, with recording access running up to one year on that plan. Nextiva's home page lists call recording, transcription and AI summaries without saying which plan has each, so check plan details before buying.
Aircall, for the plans with a dialer, because Professional has a printed price. Nextiva prints prices for its small business and Essential plans, but the Professional contact center plan with the dialing modes is contact sales, and its Premium plan is too.
Not through a built-in link. Neither one has a native Will This Person Answer integration, so you export a CSV, run the check, and load the results by hand. US phone numbers only, and the first 250 contacts are free with no card.
Load High chance contacts into the Aircall campaign or the Nextiva calling list. Send Low chance contacts to SMS, which both list, and leave Bad data out of any campaign so no license or agent time goes to it.
Know who’ll answer
before you call.
Ask your AI tool who on your list will pick up. Every contact comes back High chance, Low chance or Bad data, with the best way to reach them.
No card required. US phone numbers only.