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CloudTalk

A cloud business phone system with call routing, dialers and call recording, sold per user with add-ons for faster dialing.

CloudTalk is a cloud phone system for sales and support teams that make or take calls in several countries. It covers local and toll-free numbers, call flows and IVR menus, call recording, live monitoring and reporting, plus WhatsApp and international SMS.

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At a glanceChecked Oct 12, 2026
Starting price€19 per user per month billed annually (€27 monthly)
BillingPer seat
Free planYes
Works withSalesforce, HubSpot, Pipedrive
From CloudTalk’s own siteSources

Found numbers in CloudTalk? See who will pick up before you dial.

High chanceLow chanceBad data
Try on 250 contacts for free

What is CloudTalk?

CloudTalk is a cloud phone system for sales and support teams that make or take calls in several countries. It covers local and toll-free numbers, call flows and IVR menus, call recording, live monitoring and reporting, plus WhatsApp and international SMS.

For outbound work, its dialers are tied to the plan you pick. The Expert plan includes a preview and power dialer, a separate Power Dialer add-on is sold for other plans, and a Parallel Dialer is an add-on on top. AI voice agents are billed by the minute.

Who it’s for

CloudTalk is for sales and support teams that handle calls, especially teams calling into several countries at once. Its home page lists industries such as recruitment, real estate, insurance, healthcare, education and financial services, and says a team can start with a single user.

SMBsGrowing teams with a handful of reps
Mid-marketEstablished teams with several reps and managers

Key features

Power and parallel dialers
Call flows and routing
Call recording and monitoring
Global numbers
AI voice agents and call intelligence
CloudTalk core capabilities
  • Power and parallel dialers
  • Call flows and routing
  • Call recording and monitoring

Pricing

Four plans priced in euros per user per month, with a discount for annual billing. Power Dialer, Parallel Dialer, AI Conversation Intelligence and AI Voice Agents are add-ons.

Lite
€19 per user per month billed annually (€27 monthly)
Starter
€25 per user per month billed annually (€34 monthly)
Essential
€29 per user per month billed annually (€39 monthly)
Expert
€49 per user per month billed annually (€69 monthly)
Minimum of three users. Includes a preview and power dialer.

Swipe for every plan. Prices from CloudTalk’s own pricing page. Check there before you buy.

Alternatives to CloudTalk

Aircall

A cloud phone system for sales and support teams, with a Power Dialer on its Professional plan.
Pricing
From $30 per license per month
Trial
Yes
Cold calling softwareSales dialersCall recording tools
Compare with CloudTalk

JustCall

A cloud phone and texting platform for sales and support teams, with power dialer plans and a predictive dialer on its SalesPro plan.
Pricing
From $29 per user per month, billed annually
Trial
14-day trial
Sales dialersPower dialersCold calling software
Compare with CloudTalk

Kixie

A business phone and power dialer for sales teams that can dial up to four numbers at once.
Trial
7-day trial
Power dialersParallel dialersSales dialers

PhoneBurner

A power dialer for sales teams that also sells spam protection and a number-scoring add-on called Connect Scores.
Pricing
From $140 a month
Trial
Yes
Power dialersSales dialers

See all CloudTalk alternatives

Where CloudTalk fits in your calling

CloudTalk dials contacts from its own contact list, its dialer campaigns or your CRM, and the dialers are paid per user. Checking the list first keeps those dialer minutes on the contacts most likely to pick up.

  1. Step 1
    Find the number
    Build the list and fill in mobiles
  2. Step 2
    See who will pick up
    Check the list before you dial
    Will This Person Answer
  3. Step 3
    Dial
    Call the high chance contacts
    CloudTalk
  4. Step 4
    Log the call
    Record the outcome and follow up

Frequently asked questions

CloudTalk is a cloud business phone system for sales and support teams. It offers local and toll-free numbers in 160+ countries, call flows and IVR menus, call recording, live monitoring, dialers and WhatsApp and international SMS, with AI voice agents as a separately billed option.

WILL THIS PERSON ANSWER

Know who’ll answer
before you call.

Ask your AI tool who on your list will pick up. Every contact comes back High chance, Low chance or Bad data, with the best way to reach them.

No card required. US phone numbers only.

Try on 250 contacts for free