Salesforce
A cloud CRM whose Sales Cloud tracks leads, accounts and deals, with five priced plans from $25 per user per month.
Salesforce is a cloud CRM platform, and Sales Cloud is the part built for sales teams. It keeps leads, accounts, contacts and opportunities in one place, and its pages describe AI agents, forecasting and Slack alongside that record keeping.
From Salesforce’s own siteSources
- salesforce.com/crmproduct, checked Oct 12, 2026
- salesforce.com/sales/pricingpricing, checked Oct 12, 2026
- salesforce.com/salesproduct, checked Oct 12, 2026
Found numbers in Salesforce? See who will pick up before you dial.
What is Salesforce?
Salesforce is a cloud CRM platform, and Sales Cloud is the part built for sales teams. It keeps leads, accounts, contacts and opportunities in one place, and its pages describe AI agents, forecasting and Slack alongside that record keeping.
For a calling team, Salesforce is usually where the contact list lives rather than where the calls are placed. Its Sales Cloud pages do not describe a dialer, so a phone tool or a dialer typically sits next to it.
Who it’s for
Salesforce suits sales teams that want one shared record of every lead and deal. Starter Suite is aimed at small teams that need the CRM basics, while the higher plans add forecasting, more automation, enhanced security and the full AI suite. Its CRM page says it serves businesses of all sizes and industries.
Key features
Pricing
Sales Cloud plans: Starter Suite $25, Pro Suite $100, Core $195, Advanced $395 and Max $550, all per user per month. Only Starter Suite can be billed monthly.
Swipe for every plan. Prices from Salesforce’s own pricing page. Check there before you buy.
Alternatives to Salesforce
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Salesloft
Where Salesforce fits in your calling
Salesforce usually holds the contact list that a calling team works through, and it does not tell you which of those phone numbers are worth dialing. Checking a list pulled from it first shows which contacts to call and which to skip.
- Step 1Find the numberBuild the list and fill in mobiles
- Step 2See who will pick upCheck the list before you dialWill This Person Answer
- Step 3DialCall the high chance contacts
- Step 4Log the callRecord the outcome and follow upSalesforce
Frequently asked questions
Salesforce is a cloud CRM platform, and Sales Cloud is the part aimed at sales teams. It holds leads, accounts, contacts and opportunities, and its pages describe AI agents, forecasting and Slack as part of the product.
Its pricing page lists Starter Suite at $25, Pro Suite at $100, Core at $195, Advanced at $395 and Max at $550, all per user per month. The page says prices are for information only and subject to change.
Only Starter Suite, which its pricing page lists as billed monthly or annually. Pro Suite, Core, Advanced and Max are shown as billed annually, so those plans mean a yearly commitment.
Its pricing page shows a try for free option on Starter Suite, Pro Suite, Core and Advanced. Max is listed as contact us instead, so that plan goes through a sales conversation.
Sales teams. Its CRM page says it serves businesses of all sizes and industries. Starter Suite targets small teams, the pages mention a startup resource, and the higher plans are described for security, data and AI needs.
The Sales Cloud pages we read do not describe a dialer, calling or call logging. They do list Sales Engagement as an extension, so ask Salesforce how calling would work for your team.
Its pages name Slack, MuleSoft, Tableau and AI assistants such as Claude. They also describe AgentExchange, a marketplace where partners build apps for Salesforce. Specific dialer connections are not listed on the pages we read.
No. We found no native integration, so the two connect by hand. Export your contacts from Salesforce as a CSV, check them, and bring the results back. Only US phone numbers are checked, and the first 250 contacts are free with no card.
Run a report of the leads or contacts you plan to call, export it, and upload the CSV. Each contact comes back High chance, Low chance or Bad data. One credit checks one contact.
Send Low chance contacts to email or another channel instead of the phone. Keep Bad data contacts out of your calling lists, and consider a custom field in Salesforce to record the result.
Know who’ll answer
before you call.
Ask your AI tool who on your list will pick up. Every contact comes back High chance, Low chance or Bad data, with the best way to reach them.
No card required. US phone numbers only.


